Up 33% due to increases in efficiencies
Name: Honig Vineyard & Winery
Industry: Winery Sales and Distribution
ERP: Microsoft Dynamics NAV
Outside sales people were limited by their current process of manually placing orders with the home office. Customer service was hampered and administrative costs were high.
Honig chose to add HandApps SalesSlate to their Microsoft Dynamics NAV based Winery Solution from Elypsis (now part of WineDirect.com)
- 33% increase in Sales without adding staff
- Increased Efficiencies lowered operating costs
- Sales Reps work smarter and have more time to focus on the customer
Business problem being experience
In addition to national distribution, the Honig Winery continues to service local California restaurants and stores as they did over 20 years ago. Maintaining that personalized level of service means placing account managers in four large territories within the state; Orange County, Los Angeles, San Diego, and the Greater San Francisco Bay Area. The challenge for the sales team was communicating their orders to the office and maintaining efficient and satisfactory customer service in the process. The larger they became, the more challenging the process.
Solving problems using mobile technologies
“We’ve worked closely with HandApps Software for several years now. They have a reputation for providing solid solutions for dynamic businesses that need to implement a mobile strategy. We did not to hesitate to pick up the phone and call them when we learned of Honig’s issues,” said Jeremy Grant, Vice President at Elypsis.
Richard Calienes, President and Chief Application Architect for HandApps explained that Honig’s challenges are very typical for field sales organizations today. “Consumers and businesses are becoming more demanding. The Internet and the ability to purchase online for next day delivery has left the consumer with a ‘now or never’ approach to buying.
Using Handapps SalesSlate and Apple iPads the Honig sales team can now input their orders from anywhere. They also have ready access to the latest pricing, inventory, and shipping details; making them smarter and better sales people.
Getting the results you deserve
More sales without hiring more staff
Information is integrated directly into the Microsoft NAV system OUT OF THE BOX
The ability to access business in- formation when on the road
“We have gained incredible power by using this technology, enhancing the service we provide.”
The sales team can now checking pricing, inventory, and shipping details while with the client
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