Mobile Sales & DSD for Microsoft Dynamics 365 Business Central
Kaela brings mobile sales, presales, van sales, and Direct Store Delivery to distributors running Microsoft Dynamics 365 Business Central. Reps keep selling with or without a signal while orders, invoices, payments, pricing, and account updates move between the field and Business Central. Whether Business Central is already in place or you are migrating from NAV or GP, HandApps provides your field reps a stable solution that doesn't have to be replaced with every ERP change.
Keep Business Central at the center while your reps work from the field
Business Central remains the system of record for accounting, inventory, customers, pricing, and financial control. Kaela puts the information your reps need on their mobile devices — current pricing, inventory, customer history, account status, and order guides.
Reps enter the transaction once at the customer. HandApps synchronizes the field activity with Business Central through Microsoft-approved APIs, eliminating the paperwork and rekeying that slow down billing and introduce errors.
- Orders, invoices, payments, and field activity post to Business Central
- Pricing, promotions, customers, and inventory synchronize to Kaela
- Credit rules and account status remain controlled by Business Central
- Works with Business Central cloud and supported on-premises deployments
- Fully offline field operation when connectivity is unavailable
Business Central
NAV
GP
Acumatica
Avalara
Sell more at every visit — and bill sooner
Bigger orders on the visit
Reps walk in already knowing current BC pricing, what's in stock, and what this customer usually buys — so they close on the visit instead of promising to check and call back.
Margins you planned to keep
Prices and promotions from Business Central apply automatically at the account — so reps quote right and protect the margin you planned, instead of discounting on a guess.
Faster order-to-cash
Orders and invoices reach Business Central the day of the visit, not days later — so billing starts sooner and receivables age less.
Modernize the back office without starting over in the field
One field solution through the migration
Moving from Dynamics NAV or GP to Business Central shouldn't require reps to learn a completely different way of selling. Kaela can remain the consistent field experience while HandApps adapts the integration behind it.
Cloud ERP, offline field operation
Business Central may run in the cloud, but reps still work in stockrooms, warehouses, freezers, and rural territories where connectivity is unreliable. Kaela keeps them productive offline and synchronizes when service returns.
An integration owned by one accountable team
HandApps builds and supports the Kaela side of the Business Central integration. Your ERP partner handles changes inside Business Central, while HandApps remains responsible for the field solution and its integration components.
Your ERP can change without stopping the field
HandApps has supported mobile sales and DSD operations across Dynamics NAV, GP, and Business Central. Customers have carried their field workflows and business requirements through ERP migrations, acquisitions, operational changes, and years of daily use. The technology behind the integration changes. The rep's job doesn't have to.
Read a DSD migration story
Common questions
Is there a DSD app for Microsoft Dynamics 365 Business Central?
Yes. Kaela is a mobile sales and DSD app built for distributors and manufacturers running Business Central. Reps take and price orders in the field, and every order flows into Business Central through a HandApps-built integration on Microsoft's approved APIs.
Does Kaela run inside Business Central or alongside it?
Alongside it. Business Central stays your system of record. Kaela is the field-facing mobile layer, and HandApps builds and owns the integration between them, so your back office keeps running exactly as it does today.
Can Kaela remain in place while we migrate from NAV or GP to Business Central?
Yes. Reps can continue using Kaela while HandApps adapts the integration from your current Dynamics ERP to Business Central. The specific migration plan depends on your environment, ERP partner, business processes, and rollout approach, but the objective is to keep the field experience stable while the back office changes.
If Business Central is in the cloud, why does Kaela need to be offline-first?
Your ERP may be cloud-based, but field connectivity isn't guaranteed. Reps work in back rooms, freezers, warehouses, rural territories, and other environments where service may be weak or unavailable. Kaela keeps the necessary field data on the device so reps can continue working and synchronize when connectivity returns.
Does Kaela support van sales and pre-sales on Business Central?
Yes, and any mix. Pre-sales reps take orders for later delivery; van reps carry stock and sell off the truck; delivery users can be limited to fulfilling orders already in Business Central. Kaela fits each role.
See how Kaela extends Business Central into the field
Let's talk about your field operation — before we talk about software.
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