Terms of Service

These terms apply to the HandApps website (www.handapps.com) and to the HandApps mobile apps, currently HandApps Mobile Sales on Google Play (and future HandApps apps on Google Play and the Apple App Store). They are offered by:

HandApps Software, Inc.
12932 SW 133 Court, Miami, FL 33186, USA
Phone: +1 305-275-0705 · Email: sales@handapps.com

By using the website or an app, you agree to these terms. If you use them on behalf of your organization, you confirm you are authorized to do so.

1. Who our products are for

HandApps provides software to businesses: distributors, manufacturers and other organizations, and the people who work for them. Our products are not offered to consumers for personal use, and they are not directed to anyone under 18.

2. The website

• You may use the website to learn about our products, contact us, use the ROI Estimator and download materials we make available.
• Content on the website, including text, images, logos and documents, belongs to HandApps or its licensors. You may view and share it for evaluating our products, but not copy, modify or republish it for other purposes without our written permission.
• ROI Estimator: its results are estimates calculated only from the numbers you enter. They are a planning tool, not a promise of results or financial advice.
• SyncStudio downloads: use of SyncStudio, including the free developer version, is governed by the license agreement shown when you install it.
• Information you send us through our forms is handled as described in our Privacy Policy.

3. Mobile apps

How the apps work

• The apps are free to download. They work only with a HandApps server environment that your organization licenses from HandApps. Without it, the app does not provide any function.
• There are no in-app purchases. The features available in the app are licensed by your organization and controlled in its HandApps server settings, not in the app.
• Your organization’s administrator creates your user ID and password and decides what data and features you can access. Keep your sign-in details confidential, and tell your administrator if you think someone else has used them.

Your organization’s License Agreement comes first

Your organization’s use of HandApps is governed by its License Agreement with HandApps. If these terms and the License Agreement conflict, the License Agreement applies. Questions about your access, features or data should go first to your organization’s administrator.

Your license to use the app

HandApps grants you a limited, non-exclusive, non-transferable license to install and use the app on devices you use for your organization’s business, for as long as your organization’s License Agreement is in effect and you follow these terms. HandApps keeps all rights in the app. You may not copy, modify, sell or redistribute the app, reverse-engineer it, or try to get around its security.

Using the app properly

Use the app only for your organization’s business, as your organization allows. Don’t access data you aren’t authorized to see, share your account, or use the app in a way that breaks the law.

Your device

You are responsible for your device, its operating system and your mobile data plan, including any carrier charges. The app keeps working without a connection, but it needs one to sync. Some HandApps app versions require a minimum operating system version, which is listed on the app’s store page.

Updates

We release updates to keep the app working with current devices and operating systems and with your organization’s HandApps server. Some updates may be required to keep using the app.

When your access ends

The app works only while your organization’s License Agreement is in effect. If it ends or is not renewed, the app will stop syncing and may stop working. Your organization’s administrator can also end your access at any time. HandApps may suspend access that breaks these terms. Your organization’s data remains subject to its License Agreement.

App stores

These terms are between you and HandApps, not Google or Apple. HandApps, not the app store, is responsible for the app, its support and maintenance, and any claims about it. Google and Apple have no obligation to provide support for the app. You must also follow the app store’s own terms. If you downloaded the app from the Apple App Store, Apple and its subsidiaries may enforce these terms against you as third-party beneficiaries.

4. App Privacy Policy

This section explains how the HandApps mobile apps handle information. It applies to the apps only; the website is covered by our Privacy Policy.

Who is responsible for the data. The business data in the app belongs to your organization, which decides what is collected and how it is used. Where HandApps hosts your organization’s HandApps server, we process that data on your organization’s behalf, under its License Agreement.

What the app stores and sends: - Business data your organization makes available or that you enter for your work, such as customers, products, prices, orders, deliveries, payments and inventory. It is kept on the device so you can work without a connection, and it syncs with your organization’s HandApps server. - Sign-in details set up by your organization’s administrator, used to connect to your organization’s server. - App configuration settings entered on the device. The app sends a backup of these settings to HandApps so we can support your organization. - Location. When your organization uses location tracking, the app records the device’s location at an interval your organization sets, and syncs it to your organization’s HandApps server. - Signatures captured in the app (for example on a delivery) are stored in the app’s database and sync to your organization’s HandApps server. - Photos taken in the app stay on the device, unless your organization uses HandApps® CloudSync, in which case they are sent to your organization’s SharePoint. - Crash reports and diagnostic logs sync to your organization’s HandApps server or are sent to your organization’s SharePoint, depending on what your organization has licensed.

Where your organization’s server is. If your organization runs HandApps on its own servers, the data above goes there. If HandApps hosts your organization’s server, the data is stored on servers HandApps operates for your organization.

What the app does not collect. HandApps does not use the app to collect personal contact information such as your name, personal email or home address. The app shows no advertising, and we do not sell information or share it for advertising.

Security. Data moves between the app and the HandApps server over encrypted connections. Access is controlled by the user accounts your organization sets up.

Keeping and deleting data. Data on the device is replaced as it syncs and is removed when the app is uninstalled. Data on your organization’s server is kept and deleted according to your organization’s decisions and its License Agreement. To ask about or request deletion of information about you, contact your organization’s administrator, or contact HandApps at the address below.

Children. The apps are for business use and are not directed to anyone under 18.

Changes. If we change how the apps handle information, we will update this section and the date at the top of this page.

5. No warranty

The website and the apps are provided “as is”. To the extent the law allows, HandApps makes no warranties beyond those in your organization’s License Agreement with HandApps. Your organization’s ERP system remains its system of record.

6. Limitation of liability

To the extent the law allows, HandApps is not liable for indirect, incidental or consequential damages, or for lost profits, revenue or data, arising from use of the website or the apps. Any liability related to the apps is limited as set out in your organization’s License Agreement. Nothing in these terms limits rights that cannot be limited under applicable law.

7. Export and sanctions

HandApps offers its products in many countries, in line with U.S. export control and sanctions laws and other sanctions laws that apply. You may not use the website or the apps in, or take them to, any country or region subject to comprehensive U.S. sanctions, and you may not use them if you are on a U.S. government list of restricted parties. HandApps does not sell its products into those countries or regions.

8. Governing law

These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Any dispute will be heard in the state or federal courts located in Miami-Dade County, Florida.

9. General

If any part of these terms can’t be enforced, the rest still applies. Not enforcing a part of these terms is not a waiver of it. You may not transfer your rights under these terms; HandApps may transfer them to a successor. These terms, together with your organization’s License Agreement, are the whole agreement about your use of the website and the apps.

10. Changes to these terms

We may update these terms. The date at the top shows when they last changed. Continuing to use the website or the apps after a change means you accept the updated terms.

11. Contact

HandApps Software, Inc. · 12932 SW 133 Court, Miami, FL 33186, USA · +1 305-275-0705 · sales@handapps.com